The smartest feedback app for Shopify stores.

Qrite is the smartest way to get customers to share how they feel about your products is now on Shopify. On-site, off-site at Shopify-POS and on order delivery, we’re going to help you capture customer feedback like never before!

*First 100 Shopify Merchants get starts 14-days for free and 25% off lifetime on all plans

Trusted by 100+ brands, now joining the Shopify eco-system.

"Because it’s so easy for my customers to share their feedback, in return I get in-depth knowledge about my customer. My conversion on sales is much higher."

Lionel owner Wijnpakhuis.nl

What is customer feedback, really for Shopify merchants?

.FEEDBACK

Customer feedback is the information provided by customers about their experience with a product they’ve purchased from your store.

Its purpose is to reveal their level of satisfaction and help product, customer success, and marketing teams to understand where they can improve a shopper’s buying journey to boost customer retention and increase sales.

.REPORT CARD

How is customer feedback different from product reviews and ratings?

Feedback is like a “report card” on your when it comes to delivering a great purchase performance experience to customers.

On the other hand, a product review or rating is just what the name implies - a review of the item purchased. It’s not about how the customer feels about the brand nor is it about how good or bad they felt while making the purchase, and receiving their orders.

Product reviews and ratings DO NOT take into account how the customer ‘feels’ about the buying journey.

How does Qrite for Shopify work?

Get inside your customers heads to win them over with 25% off lifetime!

*First 100 Shopify Merchants get starts 14-days for free and

25% off lifetime on all plans

Why is customer feedback important for your Shopify store?

.WHY FEEDBACK

Brands with superior customer experience get 5.7 times more revenue than those that don’t.

73% of consumers say a good experience is key to winning their brand loyalties.

….And the only way to improve the customer experience you offer is to know what’s on their mind

.BUSINESS GROWTH

Does customer feedback really help your store grow?

• Every point you increase on the respondent score, your conversion rate goes up by 3.9%.
• Promoters have the highest conversion rates.
• RTO% and cancellations go down as customer feedback improves Promoter scores saw a 6% reduction in order cancellation rates compared to detractors.
• The relationship between a brand and a consumer has a positive impact on conversions

Collect feedback anywhere, anytime and get to know your customers better with Qrite for Shopify.

*First 100 Shopify Merchants get starts 14-days for free and

25% off lifetime on all plans

25% off

Our guarantee:

25% lifetime off

To celebrate that Qrite is integrating into Shopify, we are giving the first 100 Shopify merchants 25% off lifetime on all plans.

Don't be late. Get early access.

Why choose qrite to get customer feedback for your Shopify store?

.WHY QRITE

Today’s consumers shop both online and offline.

They tend to see something in-store and order it online, or vice-versa. You never know!

qrite helps you connect the feedback collected in your store to the data you get from your online sales, giving you a complete picture of how good a customer experience you offer to shoppers.

With Qrite, you can add QR codes and the NPS modules across multiple touchpoints:

- Thank you page on the store

- Order receipts Invoices Packaging/ boxes

- Labels In-store placements

So that you’re always asking for feedback at the right time - when the customer is actually using or receiving the product they ordered or purchased.

FAQ

1. How does Qrite integrate with Shopify?

The Qrite software creates unique HTML snippets which we copy past into your Shopify Store and POS-system.

2. Can I do the integration by myself?

If you have development skills or you have an agency, yes you can. To keep the Qrite integration as easy as possible, we do it for free for the first 100 Shopify Mercheants.

3. Can I export my data?

Yes, you can export the feedback data in a .csv file.

4. Is Qrite available in the Shopify Appstore?

Not yet. Currently we are developing an app for the Shopify Appstore.

6. Can I change or switch plans?

Of course, no problem. You can upgrade and downgrade every month.

7. Why is feedback different from reviews?

Feedback captures the whole experience of the customer journey. A review or rating is just what the name implies - a review of the item purchased.

8. Do you have a free plan?

Sorry, we don't have a free plan. But the first 14-days from the moment we integrated Qrite into your store are free. If you end your trial, we don't charge you anything.

9. Do you recommend a combination of feedback and recommendations?

Yes! If you execute a feedback strategy gather recommendation in the feedback process is a really good idea. You can read our blog. Our contact customer care and we will help you to get feedback and gather recommendations on platforms like Google, Facebook and your own site.

5. Do you have survey templates?

Based on our 3-years experience we build several templates who can help you to gather the best feedback. Tell us your goal and we have a template. For boosting sales, creating an mailinglist with only promoters, boosting online reviews, understand your customer satisfaction and more.

Is your question not answered?

We

feedback!

Delivering a great customer experience is tough.

But not impossible when you’re guided

by customer feedback!

Get ahead of your competitors with an improved customer experience with qrite.

*First 100 Shopify Merchants get starts 14-days for free and

25% off lifetime on all plans

We make feedback better and easier for everyone. Scan. Feedback. Smile. The Feedback Revolution.

Located in The Netherlands, New Zealand and India.

© qrite. All Rights Reserved.

Terms and conditions

Privacy policy

Affiliate Program