Client case: Wijnpakhuis

Client case: webshop Wijnpakhuis

Wijnpakhuis sells only the best wines in different price categories. Usually, we sell based on the personal wine advice I give to my customers. I use Qrite to get to know my customers and their wine preferences even better.

"Because it’s so easy for my customers to share their feedback, my conversion is much higher versus e-mail surveys I used to send."

Lionel, owner wijnpakhuis.nl

Insight into customer profiles

How I use qrite

My customers often ask me to surprise them with some nice wines. They order again because I know what they like and don’t like. Qrite not only allows me to see how each of my wines is rated individually, but it also tells me the preferences of each of my customers so that I know how to surprise them next time!
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Higher conversion

My result

Because it’s so easy for my customers to share their feedback, my conversion is much higher versus e-mail surveys I used to send. This helps me to know which wines to keep and how to make my customers happy.
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